Cancellation & Refund

• A subscriber can place the cancellation order for a particular service before 12 Hours of service agreement via prescribed cancellation form available on our website or app.
• No cancellation is possible for the services offered with promotional discounts on special occasions. These are limited edition offers and hence any range of refund would not be possible.
• In no case, Multi Purpose Services will entertain cancellation requests made for services such as replacement of parts and repairs.
• Service Charges once paid will not be refunded in any case even if the cancellation is posted before 12 hours.

• Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.
• There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.
• No refund is possible for the fee paid in the form of service charges or installation charges.
• Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.
• No refund will be entertained in case service gets cancelled due to any violation of terms stated in our Terms & Condition section.
• There is no refund policy for the services placed under same day delivery.
•  Multi Purpose Services is not liable to pay refund if delay or service disruption happens due to third party involvement.